Fresh Links Sundae – December 7, 2014 Edition

http://www.dreamstime.com/-image28379626Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Having a functional architecture is a key to deriving IT values for any organization, and architecture calls for sound design principles. Bob Lewis recommends at least five areas to consider when putting together the design principles for your architecture. Ben Franklin, turkeys, and design principles (IS Survivor Publishing)

As we jump from one data analytics problem to another, we often need to get up to speed on a new dataset quickly. A classical and under-utilized approach for becoming familiar with the new data problem is Exploratory Data Analysis (EDA). Jason Brownlee explains the EDA techniques and tactics that you can use. Understand Your Problem and Get Better Results Using Exploratory Data Analysis (Machine Learning Mastery)

Verified inventory is one of the several key elements of IT assets management success. Martin Thompson shares techniques he has used in the past to verify hardware inventory. Verifying Asset Accuracy (The ITAM Review)

As business analysts, there will always be value in getting more done well and in less time. Laura Brandenburg talks about some of the most common time wasters she sees in business analysis. 5 Business Analyst Time-Wasters (Bridging the Gap)

For many organizations, an ITSM initiative often represents a major change, and Organizational Change Management (OCM) is the centerpiece to success. Mike DePolis discusses some of the most important aspects and actions to consider for an OCM effort in your organization. Project success with Organizational Change Management (OCR) (The ITSM Review)

Many organizations still perceive data quality projects to be a technical endeavor, but data quality requires an on-going, consistent change management effort. Such changes can often result in fear and resistance. Dylan Jones discusses ways to combat the fear and resistance to changes. Data quality mastery depends on change management essentials (The Data Roundtable)

Data or information Management within an organization can be at risk when data are in bad shape. Strong governance practices and stewardship can minimize risks and improve productivity. Pearl Zhu outlines the signals we should pay attention to when handling data governance within your organization. How to Capture the Signals of Data Governance Issues (Future of CIO)

Marshall Goldsmith believes how you define yourself will impact how successful you are at your job and even how happy you will be in life. He outlines four sources from which we can define our identity and encourages us to think about the considerations that go into how we define ourselves. Why You Should Get a Handle on Your Identity (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – November 23, 2014 Edition

http://www.dreamstime.com/-image17149277Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

A baseline is necessary to gauge and to validate the results produced by machine learning algorithms. Jason Brownlee describes why we create a baseline prediction result and how to create a baseline in general and for specific problem types. How To Get Baseline Results And Why They Matter (Machine Learning Mastery)

From KDNuggets, Burtch Works details the top 9 data science skills that potential data scientists must have to be competitive in this growing marketplace from the perspective of a recruiter. 9 Must-Have Skills You Need to Become a Data Scientist (KDNuggets)

Accurate asset tracking and management can be an enormous task for any IT organization. In a four-part series, Marcel Shaw describes a three-tiered approach to assets management. IT Asset Management, a three-tiered approach  IT Asset Management, a Three-Tiered Approach (Part 2 of 4)  IT Asset Management, a Three Tiered Approach (Part 3 of 4)  IT Asset Management, a Three-Tiered Approach (Part 4 of 4) (LANDESK Blog)

Bob Lewis points out many enterprise technical architecture management (ETAM) efforts suffer from the pitfall where it cannot keep up with the changes within the organization. He further suggests that perhaps an agile approach to ETAM will be necessary. Technical architecture’s irreducible core (IS Survivor Publishing)

A well-known problem troubleshooting and root-cause analysis technique has been the Five Why’s. John Allspaw argues that, for maximum learning effectiveness, we also need to ask more questions about the How’s. The infinite hows (O’Reilly Radar)

Every organization needs to assess its information security readiness from time to time and implement improvements or remediation when necessary. Chris Sell walks through the four steps that are critical for every information security gap analysis. How To Conduct An Information Security Gap Analysis (SunGard)

Although analytics projects are often at the top agenda for organizations these days, many of those organizations are still struggling to identify the business problems where analytics could generate measurable ROI. Pearl Zhu suggests the ways organizations can use to improve their analytics ROI. How can Organizations Improve their Analytics ROI (Future of CIO)

For most of us, it is easier to see our behavioral challenges in others than to see them in ourselves. From his own experience, Marshall Goldsmith discusses two important life lessons he had learned about addressing those challenges from within. 2 Life-Changing Lessons No One Ever Taught You (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – November 16, 2014 Edition

http://www.dreamstime.com/-image28379626Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Predictive analytics is a well-understood subject area within the data management field. Recently a new subject of prescriptive analytics is getting a great deal of attention and discussion. William Vorhies examines both approaches to analytics and discusses their similarities and differences. Prescriptive versus Predictive Analytics – A Distinction without a Difference? (Data Science Central)

A number of organizations are pondering the question of whether to commercialize the data they have for those who might find the data useful. Jennifer Belissent suggests ways to take your data to market and avoid some common pitfalls. Exploring The Data Economy Opportunity: Some Do’s and Don’ts (Forrester Blogs)

Most of today’s senior executives built their careers in the pre-digital age, and many of them struggle to meet the demand imposed by the changes created by the digital business. Kate Smaje and Chris Wigley discuss a few practical tips that can help senior executives make the transition to digital. Five habits for executives to become more digital (McKinsey & Company)

With the availability of personal technologies, almost everyone has become a technologist in their daily lives. However, implementing technologies for an enterprise still require a CIO to balance operational requirements, security, and compliance with agility, transparency, and modernization. Dion Hinchcliffe discusses a set of strategies that CIOs can leverage in designing the enterprise of the future. A CIO’s guide to the future of work (Enterprise Irregulars)

As more business users get more involved in working with their IT counterpart, they also demand that enterprise data management technology keeps pace with a new view of their data that is accessible and easy to consume. Donald Farmer outlines the ways we can use to avoid three barriers to providing a multifaceted view of enterprise data. Overcoming Data Obstacles for Integrated BI (The Data Warehousing Institute)

The emphasis of security used to focus on detection and protection. These days, response (especially Incident Response IR) increasingly becomes a key element of an overall security strategy. Bruce Schneier describes the OODA loops and why it is a way of thinking about IR in the real-time adversarial situations. The Future of Incident Response (Schneier on Security)

Some would argue for the position that most systems are safe, and people are a hazard. As a result, all human involvement should be minimized in order to minimize human errors. Steven Shorrock believes that people will still be the key to making the system as a whole work, and he suggests some approaches for blending and balancing the humanistic and systems thinking. If it weren’t for the people… (O’Reilly Radar)

Peter Drucker had pointed out that most of us are too pre-occupied with efforts rather than results. We became ineffectual as we worry over what the decision authorities and powers we do not have but should have. Marshall Goldsmith gives guidelines that can help us do a better job of influencing the decision-makers in our lives. What I Learned About Influence from Peter Drucker (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – June 22, 2014 Edition

http://www.dreamstime.com/-image28379626Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

For many firms, the importance of getting pricing right cannot be overstated. Walter Baker, Dieter Kiewell, and Georg Winkler believe that the flood of data now available provides companies with an opportunity to make significantly better pricing decisions. They suggest four things companies need to do. Using big data to make better pricing decisions (McKinsey & Company)

When documenting a business process or anything with a significant level of complexity, it’s easy to fall into the trap of documenting the process but not necessarily understand it. Bob Lewis explains how good documentation is a balancing act between providing the necessary details and explaining the insights that truly matter. With documentation, accuracy isn’t what matters (IS Survivor Publishing)

BYOD is a trend that is here to stay with a number of enterprises, so the management and governance of the BYOD is crucial. Karen Ferris discusses how ITIL Service Strategy processes can help to govern the BYOD practice more effectively. BYOD concerns? It’s time to dust off the ITIL service strategy book! (The ITSM Review)

In many organizations, the IT departments struggle to effectively market its capabilities and communicate the value the IT organizations bring to the table. Alex Salicrup recommends a list of steps and actions which the IT department can use to improve its effectiveness in managing consumer perceptions. Managing Your Brand: Communications and Marketing for Today’s IT (VMware Accelerate)

A well-planned and a well-run change management process can help build a better, stronger IT organization. In a two-part series, Vawns Murphy discusses how to get started in implementing a change management process and how to effectively manage the process on an on-going basis. Part 1 – Change Management – Surviving Implementation Part 2 – Running Your Change Management Process (The ITSM Review)

During the recent quarterly chapter meeting of the Information Security Forum, Steve Schlarman surveyed the audience noting the different personalities that have risen to the tops of the security food chain.  He discusses how the CISO role in many organizations has evolved and the personality attributes, he believes, tend to contribute to a CISO’s success these days. Leadership Qualities for Today’s CISOs (RSA Archer GRC)

As more IT organizations move away from the traditional model of IT and toward becoming a service provider, running a smooth, cost-effective, efficient service portal can help IT improve its services and effectiveness. David Crane outlines the critical elements a well-functioning service portal should have. The People and Process Behind the Service Portal (VMware CloudOps)

One of the greatest lessons Peter Drucker taught Marshall Goldsmith was this: “We spend a lot of time helping leaders learn what to do. We do not spend enough time teaching leaders what to stop. Half of the leaders I have met don’t need to learn what to do. They need to learn what to stop.” While many of us get credit for what we do, Marshall outlines a list of ineffective behaviors a leader should consider stop doing. Teaching Leaders What to Stop (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – June 1, 2014 Edition

http://www.dreamstime.com/stock-image-sundae-image13526471Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Companies across industries are experiencing a looming issue of finding the senior-leadership capacity to manage the huge program of data analytics. The issue stems from the reality that many top-team members are fully engaged with their existing responsibilities. Janaki Akella, Sam Marwaha, and Johnson Sikes believe that CIOs can help by mastering four critical roles. How CIOs can lead their company’s information business (McKinsey & Company)

With today’s fast delivery cycles, Charles Betz argues that the traditional “Plan/Build/Run” model is no longer sufficient. He explains how a “Demand/Supply/Execute” model may help to counteract the tendency to form functional silos and to promote effectiveness. The challenges of “Plan, Build, Run” and Towards “Demand, Supply, Execute” (lean4it)

In business, process maturity and stability are good things to have, but too much is not necessarily better. Bob Lewis advocates that the job of leadership often is defined by the need to maintain an organization in its most unstable state, because in many areas that is where the best results happen. The unstable optimum (IS Survivor Publishing)

In many IT organizations, setting high operating standards and what gets recognized (ad-hoc fire-fighting) can have opposite effects. Dan Kane believes that performance against the standards you set on an individual basis is a key leading indicator of overall organizational performance. Keeping Employees Engaged with ITSM (Hazy ITSM)

Reporting from IT can be challenging when trying to deliver reports that are accurately reflecting the customer experience. Ryan Ogilvie suggests four principals to keep in mind when planning and making service improvements. Service Management Reporting is all about Perspective (Service Management Journey)

Bill Kleyman advocates that one of the best ways to prep your organization for a potential cloud move is to utilize a cloud readiness assessment. Before you migrate a workload into a cloud provider space, he recommends some key infrastructure aspects to consider. Creating a Cloud Readiness Assessment (Data Center Knowledge)

Denise Brosseau had just returned from her summer vacation to Sweden, after a visit to the Vasa Museum in Stockholm. She shares the lessons we can all learn from this remarkable, failed warship. What I Learned About Failure on My Summer Vacation (Thought Leadership Lab)

Just about any animal will tend to repeat behavior that is followed by positive reinforcement. As a result, the more successful we become, with more positive reinforcement we get, we become less able to recognize the need to change. Marshall Goldsmith cautions us not to let over-confidence overshadow our humility and the ability to change. The Success Delusion (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – May 25, 2014 Edition

Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

For organizations that want to run IT as a business, how should IT price its services and charge its internal customers? Bob Lewis discusses the three broad cost categories for invoicing. Chargebacks – tips and techniques (IS Survivor Publishing)

The value of data in business is a popular discussion these days. For managers who want to learn more about how information is being captured, quantified, and used to make business decisions, Walter Frick has a reading list to get those managers started. An Introduction to Data-Driven Decisions for Managers Who Don’t Like Math (Harvard Business Review)

IT has a critical mission of helping business drive success; therefore, the business needs to share responsibility for IT investments and projects as well. Pearl Zhu recommends how CIOs and CFOs can build a strong relationship for IT governance effectiveness and efficiency. CIO-CFO Collaboration for IT Governance (Future of CIO)

With Agile, many organizations have a heavy focus on value generation. While value generation is important, Glen Alleman cautions that focusing on value in the absence of focusing on cost of that value can be a going-out-of-business strategy. To Stay In Business You Need to Know Both Value and Cost (Herding Cats)

Many organizations experience a common pitfall in implementing ITSM – they were investing effort in creating and maintaining configuration information but getting little or no value from their investment. Stuart Rance suggests a list of improvements that every organization should consider. What’s the Point of Configuration Management? (SysAid Blog)

Dan Kane has found that usually the most overlooked part of organizational change is that of consequences and rewards. He believes that every successful process/organizational change does three things thoroughly and well. The Big 3 Questions of Consequence (Hazy ITSM)

Courtney Nash believes that we might have reached a point in software development where we can no longer understand, see, or control all the parts because they are increasingly complex and distributed. She also has some recommendations on what we can do to develop and manage systems with an enormous degree of sophistication and complexity. Everything is distributed (O’Reilly Radar)

Many of us take on the challenge of making changes and find the changes can be both time-consuming and hard to do. Marshall Goldsmith recommends that having the courage to face the truth up front when setting goals can help us stick to the plan. The Five Reasons We Give Up (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – May 4, 2014 Edition

http://www.dreamstime.com/stock-image-sundae-image13526471Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

To save costs and prepare for adoption of next-generation infrastructure technology, leading organizations are adopting commercial-style demand and service management. Himanshu Agarwal, Leandro Santos, and Irina Starikova describe the attributes of effective demand and service management for an IT organization. Managing the demand for IT infrastructure In a related article, Chandra Gnanasambandam, Michael Huskins, and Kara Sprague talk about overcoming several challenges of implementing the next generation of IT infrastructure. Next-generation IT infrastructure (McKinsey & Company)

In IT, we spend a great deal of time discussing the value of adopting ITSM. Earl Begley outlines the things we have to do in ITSM to help drive adoption, but are not covered in the typical ITIL courses. Things I didn’t learn in ITIL school (ITSM Review)

Configuration management supports the management of cloud services by providing information crucial to the other service management processes. Kai Holthaus discusses three common cloud-based models and the configuration management aspects to keep in mind for each model. Configuration Management in the Cloud (VMware Blogs)

Many IT organizations respond to calls, emails and chat session requests quickly, but those requests were then sent elsewhere for action. As a result, things slowed down significantly and IT customers still are not happy with the interaction with IT. Robert Stroud explains why today’s support centers cannot just “log and flog.” Close the Loop on “Log and Flog” Service Management (CA Service Management)

With the technology becomes more accessible, more business executives are willing to lead technology initiatives. Business-led IT initiatives are here to stay, but many business teams still struggle. Raf Gelders discusses ways IT can help the business teams extract value from their technology investments. Why Not All Business-Led IT Takes Off (CIO Leadership Council)

Although data analysis is at top priority of many businesses these days, the ROI and success rate of such projects are still very low. Pearl Zhu explains what the challenges are and how to overcome them. The Brutal Truth about Data Analysis (Future of CIO)

It can be difficult to get it right when estimating software development projects in an agile paradigm. Glen Alleman tackles three common estimating situations and recommends approaches for those situations. How To Fix Martin Fowler’s Estimating Problem in 3 Easy Steps (Herding Cats)

When asked about what changes that can be made to manage more effectively, many C-level executives believe they should delegate more. Marshall Goldsmith argues that, when it comes to delegation, quality still trumps quantity. Don’t Delegate More – Delegate More Effectively (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – April 27, 2014 Edition

http://www.dreamstime.com/-image28379626Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Many IT organizations are transforming themselves to be a service provider to the enterprise, and there are quite a few different ways for the service provider model to work. Bob Lewis outlines the potential business models in case you’re serious about pursuing the plan of running IT like a business. More business models for ITaaS  Yet more ITaaS business models (IS Survivor Publishing)

When making your data analysis case persuasive, assembling and interpreting data alone is fine but probably not sufficient. Scott Anthony believes you need to take a step further by generating your own data and experiment with them. Why You Have to Generate Your Own Data (Harvard Business Review)

Data Architecture and Data Governance, when done effectively, can support each other in a variety of ways. Kelle O’Neal explains how DA and DG help by increasing operational efficiency, decreasing costs and mitigating risk. What Is the Relationship between Data Architecture and Data Governance? (Blog: Kelle O’Neal – BeyeNETWORK)

Creating a continuous improvement mindset is about creating the conditions for all IT stakeholders to improve their work, processes and services. Dave van Herpen gives an example of how explains how agile and lean elements can work with ITSM and help the IT function deliver great services. Agile CSI: continual service improvement done right (ITSM Review)

To effectively influence the IT employee mindsets, leaders must send messages that powerfully communicate IT’s objectives and priorities. Andrew Horne suggests how IT leader can decide what metrics to pick and to emphasize. When Designing an IT Scorecard, Don’t Forget the Message Behind the Metric (CIO Leadership Council)

Processes underpin organizational capability, which in turn support the strategy execution. Pearl Zhu outlines the criteria to consider when mapping and evaluating processes to support business capability. How to Evaluate Processes (Future of CIO)

Robert Stroud believes that the transition of the IT Service Management department to a Service Broker model has only just begun. He explains the rationale behind the movement of IT organizations to embracing the IT Service Broker model. From Service Manager to Service Broker (CA Service Management)

When starting out on a career, it’s important to build credibility with new people, learn about your organization, and make a solid contribution. Through a four-part series, Laura Brandenburg gives a detailed run-down of what a new Business Analyst can do to be effective on the job from day one. Starting a New Business Analyst Job (Part 1): What To Expect on Your First Day  Starting a New Business Analyst Job (Part 2): How to Prepare for Your First Day  Starting a New Business Analyst Job (Part 3): How to Make the Most of Your First Week  Starting a New Business Analyst Job (Part 4): Your First 60 Days (Bridging the Gap)

Why is asking so important for leaders in today’s Information Age with the knowledge workers? Marshall Goldsmith explains why leaders need to do more asking, listening and learning from everyone around us. Why Don’t We Ask? (Marshall Goldsmith Personal Blog)

Fresh Links Sundae – April 20, 2014 Edition

http://www.dreamstime.com/royalty-free-stock-image-easter-eggs-image23845596Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Charles Araujo believes that a well-run operation is the strategic pathway to the most important asset of any IT organization: trust. He goes on to explain the three key qualities a disciplined IT shop usually possesses. The Three Attitudes of a Disciplined IT Department (CIO Insight)

Analyzing and displaying data correctly can be very context or situation dependent. Nancy Duarte shows us the questions we should be asking before properly analyzing or visualizing data. The Quick and Dirty on Data Visualization (Harvard Business Review)

The ever-increasing size of data is presenting a challenge for organizations to manage and analyze in order to deliver actionable business insight.  John Haddad outlines an approach of creating a data management supply chain that identifies business goals and deploy the agile infrastructure necessary to achieve those objectives. How to build a big data supply chain (InfoWorld)

Many teams resort to compromise in order to avoid conflicts when discussing or collaborating on important data-based decisions with another group. Michael Schrage believes that is an ineffective approach and suggests that we should demand our teams to demonstrate just how well they understand the other’s viewpoint and position. How to Have an Honest Data-Driven Debate (Harvard Business Review)

For many IT organizations, the changes in the business and technology environments have prompted the examination of the IT as a Service (ITaaS) model. Michael Biddick recommends IT organizations examine three key ITaaS elements as they attempt to transform from a sole service provider role to a service strategist.  Zen & The Art Of Service-Oriented IT (InformationWeek)

Oded Moshe believes that a good IT Asset Management (ITAM) practice can enable IT departments to make smarter decisions, demonstrate their value, and reduce nasty surprises. He goes on to explores nine ways IT department can improve their own effectiveness by leveraging ITAM. 9 Ways ITAM Can Empower IT (SysAid Blog)

An IT Asset Management (ITAM) program is often viewed as a temporary, stop-gap response to audit or compliance exercises, but it can yield long-term benefits if it is done effectively. Anne Watson outlines the elements for an effective ITAM program. Navigating the Political Storm Of ITAM (ITAM Review)

Effective performance can be viewed as a function of the quality of an idea times the employee’s commitment to make it happen. When communicating with direct reports, Marshall Goldsmith recommends that gaining their commitment and enthusiasm should be a priority. Their Commitment Might Mean More Than Our Insight (Marshall Goldsmith Personal Blog)

Something else you might be interested in…

Microsoft has made a free eBook by David Ziembicki and Mitch Tulloch available for download. Free ebook: Microsoft System Center: Integrated Cloud Platform (Microsoft Press)

Fresh Links Sundae – April 6, 2014 Edition

http://www.dreamstime.com/-image28379626Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Many IT organizations have change management that is so bureaucratic and slow that it becomes unpopular with the business. Stuart Rance explains what the purposes of change management are and the steps that can be taken to do it more effectively. What Is Change Management For? (SysAid Blog) Stuart Rance

Business-IT engagement is a process through which business and IT stakeholders collaborate to create business values. Vaughan Merlyn explains how IT can improve its working relationship with business with his 3-level engagement model. The Disciplines of Business-IT Engagement (IT Organization Circa 2017)

Many organizations are considering or experimenting with big data initiatives. Tom Davenport outlines some key elements he has observed that make the initiative a success. What Makes Big Data Projects Succeed (Harvard Business Review)

A lot of companies are reorganizing themselves in push forward Big Data initiatives. Pearl Zhu compares and contrasts various approaches and paths for doing Big Data & analytics. Push or Pull: Which Way is Best to Do Big Data & Analytics? (Future of CIO)

Audit controls can be effective when applied to retrospective financial reporting, but they have shown losing effectiveness when dealing with today’s dynamic, fast-changing world. Brian Barnier believes we can make the controls more effective with business-objective-oriented management practices. Why didn’t the dog bark? (ISACA Now)

Denise Brosseu describes an amplifier as someone who curates, highlights and even shines the spotlight on the best ideas for the benefit of those around them. She talks about the benefits of being an amplifier and recommends the ways of becoming one. Are You An Amplifier? (Chic CEO)

In today’s competitive world, top executives recognize the need that leaders need to develop other leaders within the organization. Marshall Goldsmith and Kelly Goldsmith talk about six behaviors roadblocks leaders should consider when helping other leaders reach their goals. Helping People Achieve Their Goals (Marshall Goldsmith Personal Blog)

After delivering hundreds of live presentations in public, David Meerman Scott recommends the following 10 tips for anyone who wants to get better at public speaking. More top ten tips for incredibly successful public speaking (Web Ink Now)

Something else you might be interested in…

Microsoft has made a free Microsoft SQL Server 2014 eBook by Ross Mistry and Stacia Misner available for download. Free eBook: Introducing Microsoft SQL Server 2014 (MSDN Blogs)