Golf and Tennis

Both golf and tennis are competitive sports. Many people play the games, but there are only so many highly-skilled players. Both sports involve hitting a small object with an apparatus, but it takes two different approaches to succeed in them. Playing great golf takes a well-executed process. When the process of swinging is executed consistently…

IT Change Management Now

I gave my initial thoughts about the ITIL change management process and how the environment might be different today than when it was first designed back in the 90s. Some argue that ITIL change management process is outdated for today’s fast-moving environment. Many are seeking answers to managing changes. The newer approaches of Agile and…

IT Change Management Then

Change management in IT can be a difficult topic for organizations to deal with it. Many of us in IT do not like how the ITIL change management is implemented in their organization. It is too bureaucratic. It is too inflexible. It is too restrictive. Another word, it does not add value to what we…