Fresh Links Sundae – March 9, 2014 Edition

http://www.dreamstime.com/-image9076544Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Many think of operational checklists as the script or work instructions, but they actually are not. Rob England explains how checklist should be leveraged to increase the effectiveness of any IT organization. The one top tip for IT operations and support: Checklists (The IT Skeptic)

While IT continues to be recognized as the expert for applying technologies to support business processes, a trend is becoming clear that many non-IT groups or individuals are also becoming proficient at leveraging technologies to improve their own productivity. Jon Hall believes that the trend should be leveraged to better connect with its user end and to improve its own effectiveness. The myth of trust: why consumer feedback is making us rethink IT (ServiceDesk360)

IT is well positioned to make positive contributions to many aspects of the business operations. Michael Hugos suggests how a CIO can collaborate effective with the CFO in the organization through risk management. The CIO Relationship With the CFO Is Based on Managing Risk (Enterprise Efficiency) Michael Hugos

Many organizations are evaluating how the DevOps practice can be integrated its own IT departments. Gene Kim describes the concepts behind the DevOps thinking and how the DevOps and ITSM practices are decidedly complementary to each other. Trust me: The DevOps Movement fits perfectly with ITSM (The ITSM Review)

Most business leaders still perceive IT as an operational, tactical role. Pearl Zhu suggests approaches that IT leaders can leverage to turn around the reputation and to transform into a strategic partner. CIO as Respected Business Leader (Future of CIO)

Many organizations spend training dollars to build individual knowledge and performance. Julie Montgomery and Gordon Brown recommend ways to spending training resources not just add individual knowledge but also to improve organizational capability. Quit Spending Money on ITIL Training (Plexent Blog)

After attending the recent annual MIT Sloan Sports Analytics Conference, Michael Schrage shares his thinking and observations on why leaders need to pay attention to how we identify and blend individual talents to perform measurably greater than simply the sum of their individual results. Team Chemistry Is the New Holy Grail of Performance Analytics (Harvard Business Review)

Many organizations use internal audits to assess potential deficiencies and improvement areas. Laszlo Gonc outlines six ways for internal audits to improve organizational effectiveness and to deliver value. 6 Success Factors for Better Internal Audits (Intreis)

Many of us have dreams of becoming someone who is much more of whom we are today. While all opportunities involves risks, Marshall Goldsmith recommends that making a decision to do something will be a much better option than simply wasting time debating contemplating about a future that will never come. Who Are You Arguing With? (Marshall Goldsmith Personal Blog)

Based on the findings of their own and other reputable researchers, Bob Sutton talks about what is considered the appropriate team size for most tasks and explains the dynamics of a team. Why Big Teams Suck: Seven (Plus or Minus Two) Is the Magical Number Once Again (Work Matters)

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