Fresh Links Sundae – July 28, 2013 Edition

Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or whose ideas resonate with me. I hope you will find them at least thought-provoking or something of value. We live in an environment where consumers can display their loyalty for a…

Fresh Links Sundae – July 21, 2013 Edition

Fresh Links Sundae encapsulates information I have come across during the past week.¬†Often they are from the people whose work I admire or whose ideas resonate with me. I hope you will find them at least thought-provoking or something of value. Many of today ultra-competitive businesses seem to be run by mercenary leaders, who focus…

Fresh Links Sundae – July 14, 2013 Edition

Fresh Links Sundae encapsulates information I have come across during the past week. They maybe ITSM related or not quite. Often they are from the people whose work resonates with me, and I hope you will find them at least thought-provoking or something of value. Business can be dynamic, and it is not possible to…

Fresh Links Sundae – July 7, 2013 Edition

Fresh Links Sundae encapsulates information I have come across during the past week. They maybe ITSM related or not quite. Often they are from the people whose work resonates with me, and I hope you will find them at least thought-provoking or something of value. On his blog post a week ago, Bob Lewis advocates…

When Hiring IT Talent, Consider GRIT Computing

One belief I have held about staffing is that the best employees are also motivated, progression-minded individuals. I recently read a paper “Grit: Perseverance and Passion for Long-Term Goals” by Duckworth, A.L., Peterson, C., Matthews, M.D., & Kelly, D.R. (2007). The paper also states that the grit quality entails working diligently toward challenges, maintaining effort…