Fresh Links Sundae – May 19, 2013 Edition

http://www.dreamstime.com/-image28379626Fresh Links Sundae encapsulates information I have come across during the past week. They maybe ITSM related or not quite. Often they are from the people whose work resonates with me, and I hope you will find them at least thought-provoking or something of value.

Solid leadership has limited effectiveness when supported by less than capable employees. Bob Lewis explains why nothing is more important as attracting, hiring, retaining, and promoting the best talent you can find. Three more IT critical success factors, and they’re all about leadership (IS Survivor Publishing)

Unsuccessfully CMDB initiatives can be not only time-consuming but also costly, in terms of both finance and resource. Jon Hall lays out some fundamentals that should be followed in any CMDB initiative. How to avoid the most common CMDB mistake (Evolving ITSM)

Obtaining compliance for policies, processes and procedures can be difficult given the changes involved. After reading a blog post from Robert England, Dan Kane outlines additional suggestions for coaching people to adopt the changes. Process and Culture Change (Hazy ITSM)

It’s widely recognized that properly executed IT automation can bring many positive results such as cost and efficiency improvements. Terry Walby identified six elements that organizations should consider when trying to derive the greatest value from their automation efforts. Six Steps for Improving Automation ROI (Slashdot)

While technical challenges are often interesting and compelling, people issues must be considered early in a project. Patrick Gray illustrates his point with US Mint’s dollar coin initiative. Dollar coins and enterprise change management (TechRepublic)

Sometimes we spend a considerable amount of effort focusing on the minute details and the tasks at hand. Melanie Karunaratne tells a story of brick-laying and not losing the big picture. The Parable of the Bricklayer (LANDesk Blog)

Wireframe, Mock-Up, and Prototype are some excellent tools that can be used to design and build great IT systems. Laura Brandenburg describes those tools and gives some examples of their uses. What’s the Difference Between a Wireframe, Mock-Up, and Prototype? (Bridging the Gap)

Some project teams struggle to deliver one of those zombie projects where no one understands why the projects are still on-going. Jason Little describes a visualization method for collecting data and reaching the necessary decisions. Perspective Mapping (Lean Change)

Staffing is the most crucial part of a manager’s job. Jeff Haden outlines his suggestions on how to interview and hire the best candidate possible for your team. How to Conduct the Perfect Job Interview (Inc.com)

Too often, we think our lack of success may be related to others who are not leading or supporting us as well as they should be doing. Seth Godin talks about what “Lead up” means and how to do it. Lead up (Seth’s Blog)

Leave Comment

Your email address will not be published. Required fields are marked *

%d bloggers like this: