Fresh Links Sundae – February 24, 2013 Edition Links Sundae encapsulates information I have come across during the past week. They maybe ITSM related or not entirely. Often they are from the people whose work resonates with me, and I hope you will find them at least thought-provoking or something of value.

Today’s business environment calls for the IT professionals to facilitate or even lead business change initiatives. Bob Lewis explains what the IT professionals need to understand when it comes to working with business changes. He also provides a humorous example. For next-gen IT, resistance is fertile (InfoWorld)

Getting ready to start a competitive analysis of Service Catalogue offerings in the ITSM market, Barclay Rae outlines the criteria he plans to use for the assessments. Assessment Criteria for Service Catalogue [] (The ITSM Review)

While many organizations have undertaken IT service management initiatives, few are realizing the full benefits and true potential of ITSM. Instead of handling ITSM simply as a project, Charles Araujo advocates why ITSM needs to become a movement with a vision and a community. You Are the ITSM Community (ITSM Portal)

When it comes to formulating BYOD policies, many organizations take the default position of treating the users as risks. Patrick Gray lists three alternatives to preempting disaster by partnering with the users in protecting the corporate data. Three BYOD policies for keeping workers (and IT) happy (TechRepublic)

Many organizations have established their own business analysis standards based on the needs and preferences of their stakeholders. Laura Brandenburg outlines some essential requirement specifications that a business analyst might consider for any project. What Requirements Specifications Does A Business Analyst Create? (Bridging the Gap)

Reflecting from the recent Grammy Award given to the band “Fun,” Scott Eblin outlines three encouragements to leaders who are plugging along without much in the way of positive feedback. Three Ways to Get the Recognition You Deserve (Next Level Blog)

From his recently published e-book, Jim Taggart prepares a list of suggestions for the boomer managers to keep in mind when interacting with their younger co-workers. Jim also posted another blog entry which talks about the interaction from the Gens X and Y’s perspective. Leadership and the Inter-Generational Divide: 10 Suggestions for Boomer Managers and Executives (ChangingWinds)

As more of us work on brand-building in a more connected environment, the question of whether one should exchange his/her own time for non-cash compensation comes up more often. Seth Godin outlines some evaluation criteria that can help you determine the productive use of your time and resources. Should you work for free? (Seth’s Blog)

There are many ways to improve interpersonal relationships, and Marshall Goldsmith believes that asking is one thing we all should do more often. He also suggests several simple ways of asking, listening, and learning from the feedback. Why Don’t We Ask? (Marshall Goldsmith Personal Blog)

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