Fresh Links Sundae – May 6, 2012 Edition

Fresh Links Sundae encapsulates some pieces of information I have come across during the past week. They maybe ITSM related or not entirely. Often they are from the people whose work resonates with me, and I hope you will find something of value.

ITIL Projects: What to Do, and What Not to Do Jeff Wayman gave ten solid advices on what to and not to do when implementing ITIL as part of your IT service improvement project. (ITSM Lens)

10 Expert Insights on the future of the CIO With the changes influenced by technologies such as virtualization and big data, Evolven blog collected opinions from ten experts on how they see the role of the CIO changing and developing. (Evolven Blog)

ITIL – pragmatic and simple Geir Isene and Geir Isene outlined their recommendations on a simpler and more straight-forward implementation of some of the core ITIL processes. (Geir Isene Blog)

Choosing your Change Planning Team Mitchell Nash wrote a three-part post on how to plan an organization change management initiative (not necessarily the ITIL Change Management process) within your organization. (Linkage, Inc.)

How IT can alienate the very people they serve Patrick Gray talked about some of his observations on how some IT organizations tried to be helpful but left the opposite impression on its customers. (TechRepublic)

Feed It Forward Marshall Goldsmith suggested using a “FeedForward” process and explained how it works. (Marshall Goldsmith)

Top Ten Ways To Be a Male Advocate for Technical Women NCWIT suggested ten ideas on how managers can better support technical women and promote diversity efforts in their organizations. (NCWIT Resources)

Calling All Women Executives: Part 5 Mark Goulston talked about  observations behind why many women afraid to ask for what they want, need and deserve in the work place and what they can do about it using something similar to the “FeedForward” approach. (Usable Insight)

A simple antidote to a corporatized, unfeeling, profit-maximizing world Seth Godin made a simple suggestion on how to find your own compass and a reason to do the work you do in the first place. (Seth’s Blog)

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